Q: What parameters should we offer us for proper quotation? A: Application, density, dimension, color, quantity, packing requirements. Q: What are your payment terms? A: Alibaba Trade Assurance, T/T, West Union, , etc. Q: What's your lead time? A: For sample 5 days. For bulk order, about 10 days. Q: Can I get free sample? A: Yes, but you need to pay the cost first, and we will refund the payment when you place a bulk order. Q: Can we visit your company to inspect products before delivery? A: Sure, You are welcome to visit our company to inspect us and our products. Q: What about your packages? A: plastic bags, carton box, pallet package, etc Q: Do you have design services? A: Yes, we have R & D department, so we can make the new design according to your need. Q: Can we have logo on the acoustic panels? A: Yes ,please send us your logo artwork so we can suggest the best way. Q:Are you a manufacturer or trading company? A:Yes,we are a manufacturter.